Your privacy is our responsibility

Welcome to the baji 555 platform. This privacy policy ("Policy") describes how we collect your personal information, why we collect it, and under what circumstances we may share it with third parties. By using our services, you are considered to have agreed to this policy. To learn about our terms of service, please read the Terms and Conditions, as this privacy policy applies together with that document.

1 Scope of Information Collection

When you open an account at baji 555, make a deposit, request a withdrawal, or contact us, we collect certain information. The categories of that information are outlined below:

1.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• Copy of national ID card or passport (for identity verification)
• User photo (where applicable)

1.2 Transaction Information

• Deposit and withdrawal history
• Mobile number linked to bKash, Nagad or Rocket account
• Date, time and amount of transactions

1.3 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Cookie and session data
• Time spent on the site and pages visited

1.4 Behavioural Information

• Bet types, game preferences and betting patterns
• On-site search history
• Records of participation in promotional offers

2 Purpose of Using Information

The information collected is used for the following purposes:

• To complete account registration and identity verification
• To process deposits and withdrawals
• To provide bonuses, cashback and promotional benefits
• To suggest games and offers based on your preferences
• To detect and prevent fraud, money laundering and other illegal activities
• To improve the quality of customer support services
• To report to relevant authorities in order to meet legal obligations

We never sell your information to third-party advertising operators.

3 Cookies and Tracking Technology

baji 555 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

3.1 Types of Cookies

• Essential cookies: These are required to keep login sessions active and ensure security.
• Functional cookies: Used to remember your language preferences and account settings.
• Analytical cookies: Used to analyse site traffic and support improvements.

You can disable cookies from your browser settings, but some services may not function properly if you do.

4 Data Storage and Security

baji 555 follows industry-standard security practices to keep your information safe:

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Sensitive information is stored on servers in encrypted form.
• Account access is secured through OTP verification.
• If suspicious activity is detected on an account, immediate action is taken.

How long data is retained depends on the type of transaction and legal requirements. Even after an account is closed, information may be retained for a specified period as required by applicable law.

5 Sharing Information with Third Parties

We may share information on a limited basis in the following circumstances:

5.1 Payment Processors

To process transactions through bKash, Nagad and Rocket, necessary information is shared with the relevant mobile financial service providers. This information is used solely for transaction verification.

5.2 Service Providers

Necessary technical information may be shared with technology partners who assist in operating our platform. These partners are required to comply with our privacy standards.

5.3 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from a law enforcement agency, or an investigation into financial fraud. In such cases, we provide only the relevant and minimum necessary information.

6 User Rights

As a baji 555 member, you have the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate information in your account.
• Right to erasure: You may request deletion of information that goes beyond what is legally required to be retained.
• Right to restrict processing: You may request that the use of your information be limited for specific purposes.
• Right to data portability: You may request a copy of your personal information.

To exercise these rights, please contact our customer support. Our 24/7 live chat service is available in both Bengali and English.

7 Age Restriction and Protection of Minors

All baji 555 services are for persons aged 21 or above only. We do not knowingly collect any information from minors. If a minor registers using a false age, their account will be cancelled immediately and all collected information will be deleted. For more on responsible gaming, please visit our Responsible Gaming page.

8 Marketing Communications

If you have given consent at the time of registration or afterwards, we may notify you about new baji 555 offers, bonuses and game updates via SMS or email. You may opt out of these marketing communications at any time by contacting us via live chat or using the unsubscribe link in any message we send.

9 External Sites and Third-Party Links

Our platform may occasionally reference third-party websites. baji 555 is not responsible for the privacy practices of those sites. You are advised to read the privacy policy of any external site before visiting it.

10 Changes and Updates to This Policy

baji 555 reserves the right to change this privacy policy at any time. For significant changes, we will notify you at your registered mobile number or email address. Continued use of the site after any change will be considered as your agreement to the updated policy. We therefore encourage you to visit this page regularly. Answers to common questions about privacy can be found in our FAQ section.

11 Contact

If you have any questions, concerns or information-related requests regarding this privacy policy, please contact us through the following:

• 24/7 Live Chat — available directly from any page on the site
• Email: [email protected]

Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.